Release of Health Information
Delaware Orthopaedic Specialists has partnered with Sharecare to fulfill your requests for records.
Requesting Your Medical Records
DOS is committed to protecting your medical information. For information about your rights and the obligations you have regarding the use and disclosure of your medical information, please see our Notice of Privacy Practices.
If you are our patient and would like to request your medical records, please click on the link below to complete your request for medical records. You will be required to provide a valid email address and a government-issued ID.
Click here to submit a request for medical records
If you are unable to complete the electronic form above, download and complete the paper form below. The authorization form must be legible and complete. Authorizations that are illegible or incomplete will be returned. Please note the processing of records is faster using the online form above.
Only the patient, parent/legal guardian, or the patient’s legal health care representative can sign the form to release medical records. If you are requesting records on behalf of the patient or as the patient’s representative, please provide a copy of an Advance Directive/Durable Power of Attorney for healthcare/ Conservatorship.
Download the PDF version of the authorization form (English) (Español)
Request Submission for Third-Party Requesters
If you are an attorney, insurance company, or any other entity requesting records from our facility, please click on the link below to upload your request along with the patient’s authorization.
Click here to submit a request for medical records
Medical Records Requests - Frequently Asked Questions
How do I check the status of my request?
- Go to https://recordstatus.sharecare.com
- Enter the patient's date of birth.
- Enter the patient's first and last name or reference number (Request/Invoice ID)
How do I pay for my medical records?
- Go to https://recordstatus.sharecare.com
- Enter the patient's date of birth.
- Enter the patient's first and last name or reference number (Request/Invoice ID)
How do I contact Customer Service?
- Call: 858-244-1811
- Live Chat: https://hds.sharecare.com
REQUESTER GATEWAY
Medical Record Requesters: This tool allows you to easily track the status of your requests, download requests, and find invoice amounts and Request/Invoice ID information. Sign up and enjoy complete control of your request process.
https://myplatform.hds.sharecare.com/hds/customers-console/